Start · Connect and Ask
Ask Opal about your members and revenue
Your membership numbers are all in your site, scattered across reports. Once your site is connected, you can ask Opal about them in plain words, the way you'd ask a colleague who knows the business.
Ask one specific thing
Open Chat under the MemberPress AI menu and ask about one thing over one time period: which plan, which month, which members. Try the questions beside this lesson. Each answer comes from your own site's data.
If you're not sure what a number means, ask: "What does this revenue figure include?" Opal tells you exactly what's counted and what isn't.
A worked example
You ask which plan loses the most members. Opal says it's your monthly plan, and that most people leave in their second month. Now you have something to act on: look at what those members see in their first few weeks, or give them a reason to stay past month two. Ask again next month and see whether it moved.
The common mistake
Asking something broad, like "how's my site doing?" A general question gets a general answer. Specific questions get specific answers.
When the data can't answer
Sometimes a number was never recorded, or your site is too new to have a trend. Opal says so plainly instead of guessing. A missing number isn't the same as a zero.
Try these prompts
- Which of my plans has the highest churn?
- How many members joined last month, compared with the month before?
- What's my monthly recurring revenue across all my plans?
- Which members have failed payments right now?
Ask me about this lesson
I'll answer from "Ask Opal about your members and revenue" and the rest of the academy.
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